1. How do I check my performance on Dimarkethall?

To check your performance, view your Account Health on Seller Centre

2. What should I do if my account was frozen or banned?

Account suspensions due to an accumulation of 15 seller penalty points will end after 28 days. Bans or freezes can be extended if a seller accumulates additional penalty points.

Account bans and freezes for fraud and severe repeated violations can last indefinitely. 

3. How do I avoid an account suspension if I have incurred penalty points?

Accounts will be suspended if a seller incurs 15 or more seller penalty points in 1 quarter. If you have incurred some penalty points, avoid incurring more or committing severe violations. Learn more about avoiding account penalties.